The Ministry of Transportation wants your feedback in this year’s Customer Satisfaction Survey
VICTORIA–If you have any suggestions you would like to share about experiences on BC’s highways and services, the Ministry of Transportation and Infrastructure want to hear from you.
The ministry has launched its 16th annual Customer Satisfaction Survey in an effort to gather feedback from people on things like highway operations, rehabilitation and maintenance, transportation projects and more. The survey is open for comments until Sept. 3, 2019 and will be available online as well as in-person at some locations, including select rest areas, inland ferry terminals and public places along BC highways.
The data collected will be analyzed so the ministry can see how they are doing in specific service and geographic areas.
The survey is available here.