Courtesy: CRTC Canada

By Randi-Marie Adams

CRTC wants Canadian’s opinions on 3-digit mental health – suicide prevention line

Jun 3, 2021 | 8:42 AM

PRINCE GEORGE – The CRTC is inviting all interested persons to comment on whether there is a need for a three-digit number, such as the 9-8-8 three-digit code in the United States, for a national mental health crisis and suicide prevention service. The CRTC is examining the advantages, challenges, and costs associated with the deployment of this three-digit number.

There are approximately 4,000 deaths by suicide in Canada every year, which represent approximately 10 deaths every day. Some populations are at a significantly higher risk, including men, youth, those aged 45 to 59, and certain Indigenous communities.

Among other considerations, and consistent with its role, the CRTC is seeking information on the following questions:

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• Should the CRTC establish a national three-digit number for mental health crisis and suicide prevention services?
• How much time would it take to implement a national three-digit number?
• Should a three-digit number be deployed across Canada at the same time or phased in?
• Should the caller’s location information be captured automatically when dialing the three-digit number?
• Should Canadians be able to send text messages directly to the three-digit number?

The CRTC is welcoming comments until September 1, 2021. Canadians can participate by:

• filling out the online form;
• writing to the Secretary-General, CRTC, Ottawa, Ontario K1A ON2; or
• sending a fax to (819) 994-0218.

In the meantime, Canadians experiencing mental health distress can obtain assistance by dialing toll-free 1-833-456-4566. Residents of Quebec are encouraged to call 1-866-APPELLE.