Major reforms to air passenger rights needed, says House committee report
PRINCE GEORGE — A parliamentary committee is recommending sweeping changes to Canada’s air passenger rights framework.
December 2022. It was when air travel grinded to a halt in the wake of bad weather, leaving passengers stuck in airports and planes stuck on the tarmac. The house of commons transport committee released a 54 page report today highlighting the problems Canada has when it comes to air passenger rights, as the winter travel chaos was a stress test for the air passenger protection regulations or APPR. Dr. Gabor Lukacs is president of the Air Passenger Rights group and does think that there is path forward with the report.
In total, the report had 21 recommendations for the federal government. The first one is that the Government of Canada consider updating the APPR to ensure that airlines communicate service problems in a detailed, timely and more transparent matter. Other recommendations include increasing public awareness of APPR rights and developing a clear and transparent service standards framework for all members of the aviation ecosystem.
