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By Veronica Beltran

support for B.C. drivers

ICBC reinstating some knowledge tests by appointment

Apr 27, 2020 | 2:24 PM

VANCOUVER—British Columbians looking to take an ICBC knowledge test will soon be able to, as ICBC implements additional physical distancing measures.

Qualifying customers can call to book an appointment for a knowledge test at select locations beginning May 4th and at offices throughout the province by May 11th.

Locations offering testing can be confirmed when booking an appointment.

Anyone with a Class 5-8 learner’s license that expired on or after March 1st or will expire within two weeks from when they phone to book, will be eligible to book a knowledge test appointment.

Translator services are currently not allowed as physical distancing guidelines cannot be maintained.

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Customers whose Class 5-8 learner’s licence expired on or after March 17, when ICBC suspended road tests due to the COVID-19 pandemic, will not have to pay a fee for their first knowledge test. ICBC says that as of right now knowledge tests are not available for first time learner applicants.

By appointment knowledge tests will also be available for residents who are new to B.C. where there is a legislative requirement to change their licenses within 90 days, and for all commercial learner class applicants.

ICBC customers will also be able to book an appointment for their Motorcycle Skills Testing (MST) which will recommence on May 11th. The MST will be available for those people who hold an existing learner’s license or whose learner’s license expired on or after March 1.

Eligible customers should call ICBC”s drivers licence contact centre at 1-800-950-1498 and leave a voicemail message requesting a knowledge test.

ICBC has implemented other measures to help British Columbians during the COVID-19 pandemic such as, waiving the $30 cancellation fee and $18 re-plating fee for those customers who choose to cancel their insurance during this time, establishing the ability to conduct a number of transactions by phone or email, such as renewing driver’s licences set to expire, and renewing insurance; and allowing customers who pay for their insurance on a monthly basis to defer payments for up to 90 days with no penalty.