UPCC to stay open, but not business as usual

Dec 3, 2024 | 3:17 PM

PRINCE GEORGE – Prince George and area residents will see changes happening at the Prince George Urgent and Primary Care Centre at the Parkwood Mall, starting on Sunday. It will not be business as usual.

Northern Health will be adopting a triage model of care at the Prince George UPCC. Under this model, urgent care, or walk-in patients, will be registered and triaged by a nurse upon arrival. Depending on the patient’s needs, they may not be seen at the UPCC on the same day by a physician, nurse practitioner, nurse or other health professional. Patients will be seen in order of urgency, rather than in order of arrival.

Under the current service model, patients are routinely turned away from the clinic once all the available appointments for the day have been filled.

Patients with less-urgent needs, such as routine prescription renewals or treatment for minor ailments, may be booked for an appointment the following day or referred to see their family physician, pharmacist or other community resource. Some appointments will be provided remotely by phone or video conference.