City renews fire dispatch contract

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“The footprint of our 911 response primarily covers the Regional District of Fraser-Fort George, the Cariboo Regional District, the Regional District of Bulkley-Nechako, the Regional District of Kitimat-Stikine as well as the Regional District of Central Kootenay. So it’s quite a large footprint around the province.”

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And the Regional District is about to take on more.

“We were dispatching four Dispatch agencies out of the Regional District of Central Kootenay. We’re going to up to around 24 for that regional district,” explains Higgins. “In conjunction with the others that we currently dispatch for as well, which will bring us to a total of a hundred dispatch agencies throughout the province.”

When a 911 call is placed, it goes to the Emergency Communications Centre in Burnaby. There, the dispatcher determines the nature of the call. If it is a Prince George police matter, it is routed to the communications centre in the North District detachment, if its a fire call, it is routed to Fire Hall #1 and if it is an ambulance call, it heads to Kamloops.

“We have a fee-for-service model we use with our partner regional district. It’s a model that’s primarily built off leveraging the success and leveraging that critical mass of regional districts rather than every municipality or every local government having to do it themselves.”

The local Fire Operations Centre will be moving into their new digs in Fire Hall #1 next month.